Network Health Monitoring - Service Provider
Partner with MA Technology Solutions
If you are a service provider and say yes to any of the following, then partner now with MATS!
MA Technology Solutions can monitor your customer's network 24x7 - providing you with the information to respond quickly to your customer's needs:
Read more details in this proposal. To find out more about partnering, contact us.
- Need that edge over competitors?
- Do you want to improve your customer service?
- Do you want to gain a better understanding of your customer's network operations?
- Do you want to minimise customer network interruptions?
- Do you want to be able to track the healthiness of your customer network infrastructure?
MA Technology Solutions can monitor your customer's network 24x7 - providing you with the information to respond quickly to your customer's needs:
- Critical alerts
- Network health for devices
- Network inventory: hardware and software
- Licensing compliance
Read more details in this proposal. To find out more about partnering, contact us.
Network Health Monitoring
Proactive
Do you want to gain a better understanding of network operations, minimise network interruptions and be able to track the healthiness of your network infrastructure? MA Technology Solutions can monitor your network 24x7 - providing you with access to Helpdesk Ticket submission and regular reporting on:
Read more details in this proposal. To find out more contact us.
- Critical alerts;
- Network health for devices;
- Network inventory: hardware and software;
- Licensing compliance.
Read more details in this proposal. To find out more contact us.
Network Support
24x7
We provide the centralised monitoring and helpdesk system - all you will need is a connection to the Internet. Our monitoring and essential pro-active support activities for your servers (or shared workstation server) include the following:
Preventative action – based on regular warnings or events, network activity or Windows Updates.
- Server Event Logs
- Network Inventory reporting (monthly)
- Software Usage reporting (monthly)
- Backups – evaluation of effectiveness (checking logs and regular file restore checks)
- Windows Update Services – evaluation and approval of updates
- Exchange Information Store storage space usage
- Anti-virus – definitions, clients and licensing
- General clean-up – schedule defragmentation
- System performance – CPU, memory, network and disk
- HP online diagnostics to check hardware (if available)
- HDD space usage
Preventative action – based on regular warnings or events, network activity or Windows Updates.