(02) 4909 3700
  • Home
  • About Us
    • Community Focus
    • Meet the Managing Director
  • Our Partners
  • Our Products
    • Applications
  • Our Solutions
    • Managed Services>
      • Hosted Exchange
      • Secure Cloud Storage
  • News
    • Newsletter Sign-Up
  • Careers
  • Contact Us

Network Health Monitoring - Service Provider
Partner with MA Technology Solutions

If you are a service provider and say yes to any of the following, then partner now with MATS!
  • Need that edge over competitors?
  • Do you want to improve your customer service?
  • Do you want to gain a better understanding of your customer's network operations?
  • Do you want to minimise customer network interruptions?
  • Do you want to be able to track the healthiness of your customer network infrastructure?

MA Technology Solutions can monitor your customer's network 24x7 - providing you with the information to respond quickly to your customer's needs:
  • Critical alerts
  • Network health for devices
  • Network inventory: hardware and software
  • Licensing compliance

Read more details in this proposal. To find out more about partnering, contact us.

Network Health Monitoring
Proactive

Do you want to gain a better understanding of network operations, minimise network interruptions and be able to track the healthiness of your network infrastructure? MA Technology Solutions can monitor your network 24x7 - providing you with access to Helpdesk Ticket submission and regular reporting on:
  • Critical alerts;
  • Network health for devices;
  • Network inventory: hardware and software;
  • Licensing compliance.

Read more details in this proposal. To find out more contact us.

Network Support
24x7

We provide the centralised monitoring and helpdesk system - all you will need is a connection to the Internet. Our monitoring and essential pro-active support activities for your servers (or shared workstation server) include the following:
  • Server Event Logs
  • Network Inventory reporting (monthly)
  • Software Usage reporting (monthly)
  • Backups – evaluation of effectiveness (checking logs and regular file restore checks)
  • Windows Update Services – evaluation and approval of updates
  • Exchange Information Store storage space usage
  • Anti-virus – definitions, clients and licensing
  • General clean-up – schedule defragmentation
  • System performance – CPU, memory, network and disk
  • HP online diagnostics to check hardware (if available)
  • HDD space usage
Corrective action – is based on critical alerts or events or loss of functionality as reported by users.
Preventative action – based on regular warnings or events, network activity or Windows Updates.
Picture
Home
About Us
Online Payments
Subscribe to Newsletter
Our Partners
Our Products
Our Solutions
News
Careers
Contact Us
Help Desk
Privacy Policy
Privacy Statement
Terms & Conditions of Sales
Value from Your IT Investment
© 2015 MA Technology Solutions - ABN 48 075 527 632