Network Health Monitoring - Service Provider
Partner with MA Technology Solutions

If you are a service provider and say yes to any of the following, then partner now with MATS!
  • Need that edge over competitors?
  • Do you want to improve your customer service?
  • Do you want to gain a better understanding of your customer's network operations?
  • Do you want to minimise customer network interruptions?
  • Do you want to be able to track the healthiness of your customer network infrastructure?

MA Technology Solutions can monitor your customer's network 24x7 - providing you with the information to respond quickly to your customer's needs:
  • Critical alerts
  • Network health for devices
  • Network inventory: hardware and software
  • Licensing compliance

Read more details in this proposal. To find out more about partnering, contact us.

Network Health Monitoring
Proactive

Do you want to gain a better understanding of network operations, minimise network interruptions and be able to track the healthiness of your network infrastructure? MA Technology Solutions can monitor your network 24x7 - providing you with access to Helpdesk Ticket submission and regular reporting on:
  • Critical alerts;
  • Network health for devices;
  • Network inventory: hardware and software;
  • Licensing compliance.

Read more details in this proposal. To find out more contact us.

Network Support
24x7

We provide the centralised monitoring and helpdesk system - all you will need is a connection to the Internet. Our monitoring and essential pro-active support activities for your servers (or shared workstation server) include the following:
  • Server Event Logs
  • Network Inventory reporting (monthly)
  • Software Usage reporting (monthly)
  • Backups – evaluation of effectiveness (checking logs and regular file restore checks)
  • Windows Update Services – evaluation and approval of updates
  • Exchange Information Store storage space usage
  • Anti-virus – definitions, clients and licensing
  • General clean-up – schedule defragmentation
  • System performance – CPU, memory, network and disk
  • HP online diagnostics to check hardware (if available)
  • HDD space usage
Corrective action – is based on critical alerts or events or loss of functionality as reported by users.
Preventative action – based on regular warnings or events, network activity or Windows Updates.
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