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Don't Let a disaster Be Your First Backup Test

6/3/2015

 
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You insure your building, your contents, your car and your health but what about your most important business asset, your data?
 
Companies, regardless of size, rely on critical business data in order to succeed and flourish. What would happen to their business if they lost sensitive information?
 
What is your recovery time objective? It is not just about the backup but the recovery process too. You need to decide upon the longest time your business can allow for downtime without incurring significant risks or significant loss.
 
One survey stated that 70% of businesses that suffer a serious data loss are out of business within 2 years.
 
In a survey commissioned by Seagate, 45% of organisations have suffered data loss. As a result of data loss, there is a:

  • reduction in employee productivity by 44%
  • loss of customer confidence or loyalty by 32%
Regardless of who is responsible for the loss of data—negligent employees or other insiders, or those with malicious intent—unless an organisation has a plan and the necessary knowledge and skills to protect and recover lost data, data loss will continue to be a problem.
 
Loss of data can result from a security breach when sensitive information is released in the wild. Organisations may face insurmountable financial and legal liabilities if they lose sensitive data. Data breaches and loss can result in direct costs such as reimbursement to customers and data recovery costs. Companies may, for instance, face the inevitable task of recreating lost data from scratch after a loss or breach occurs. Even worse is the damage to one’s reputation in the event of a loss of data or a security breach.
 
To safeguard your business data, here are two simple actions to take:


1.    Always have a backup of your data, on premise and off-premise.It should be automated and provide notification for success and failure; for proactive response.

2.    Have a disaster recovery plan that is tested and documented to ensure you can recover in a timely manner!

3.    Let me say that again - your backups (as part of your DR) MUST be tested regularly!

Insure your business data today, organise your FREE recovery health check today.

Talk to MA Technology Solutions on (02) 4909 3700.

Community Update

25/2/2015

 
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Exchange 50GB Mailbox Has Been Upgraded!

29/10/2014

 
We are proud to announce that our Hosted Exchange deployment has been upgraded from Hosted Exchange 2010 to Hosted Exchange 2013.

Hosted Exchange 2013 builds upon the Exchange Server 2010 architecture, delivering an even more resilient, and user friendly service.

As a Valued Customer, there are considerations you need to make in relation to your Hosted Exchange subscriptions.  Most importantly, some older email clients may no longer work since the upgrade.

Click HERE to find out more.

Fake Emails

30/6/2014

 
The Australian government has issued a warning for computer users to ignore emails purporting to come from Energy Australia with an electricity or gas bill.

The government initiative, Stay Smart Online, issued the high priority warning on Tuesday afternoon, after cases of new Cryptolocker infections were reported by at least one security company.

Cryptolocker is a malicious software program that locks people’s files and demands a ransom to unlock it.

“The fake EnergyAustralia emails do appear to be quite realistic so you are urged to be cautious,” the warning said.

“The fake emails currently include the salutation, ‘Dear Valued Customer’, and ask you to click on a link to view the details of your bill. If you receive this email, you should simply delete it.”

It said a legitimate email from EnergyAustralia should include a customer’s name and account number.

EnergyAustralia has suggested anyone concerned should contact their customer service centre.

(reference - SMH June 3, 2014 Lia Timson)
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Meet Danny

24/6/2014

 
"Having been interested in computing since I was a kid, I have been both studying and working full time since 2007 in various IT related areas. I enjoy being challenged (both Academically and in work), and as such, have completed various IT related courses, including a Bachelor of Computer Science, which was then followed up with a Masters of Network and Systems Admin. Outside of work, I am currently doing-up my home, and my hobbies include motorbike riding, cattle work and playing tennis when I have extra time. I enjoy IT for the challenges it gives, and am constantly aiming to improve my knowledge to assist your business."

Why MA Technology Solutions?

17/6/2014

 
With open and honest communication, we work in partnership with our customers; to focus on your business needs. We are passionate about resolution, so we do pay attention to the detail. Sharing knowledge is important to us for achieving effective outcomes.

Extensive experience is one thing but we believe improvement only comes from continuous learning and well maintained documentation. We are aware that what we do affects you directly so planning is paramount.

Innovative thinking drives us to pro-actively manage and support your business (network); confidentially protecting your information with the highest integrity.

How Should Your I.T Support Your Growing Business?

17/6/2014

 
We are often asked exactly what a good IT provider should be doing to support their clients.
 
Here are the top 12 things your IT professional should be providing for you:

1.    An IT strategy that supports your business - Your IT provider should pro actively help you plan ahead, measure outcomes, and continually identify possible improvements.

2.    Regular discussions with your IT support team - Your IT provider should keep everyone in the loop as your business needs change.

3.    Up-to-date network documentation - Your IT provider should keep records to ensure the effective management of your network.

4.    Tested Disaster Recovery Plan - Your IT provider should ensure your information is retrievable in the case of emergency.

5.    Data Backup solution with alerts and regular recovery testing - Your IT provider should ensure fast recovery of your data when you need it most to minimise delays.

6.    Active industry-standard security and anti-virus practices - Your IT provider should ensure good practices protecting you from risky network exposure and lengthy downtime.

7.    Hardware fit-for-purpose - Your IT provider should ensure your network is stable, maximising your time usage and eliminating unwanted interruptions and frustrating delays.

8.    Asset Management - Your IT provider should replace unfit hardware as needed and know when your warranties expire.

9.    Software Licensing management - Your IT provider should ensure you stay compliant with your licensing requirements.

10.  Hardware covered by manufacturer’s warranty - Your IT provider should ensure fast replacement of hardware when required with less downtime.

11.  Pro-active support & management of your infrastructure - Your IT provider should keep a watchful eye on operations. Many issues can be addressed before they affect your network!

12.  Whole-of-life analysis - Your IT provider can ensure you don't lose productivity, which can cost businesses thousands of dollars per year. Don’t waste time and effort on outdated equipment or practices.

Is your IT provider providing you with the above services and peace of mind?
 
If you'd like to see your IT pro actively and professionally managed, contact us on 4909 3700 for a free discussion about your needs.

End of Financial Year Checklist

17/6/2014

 
Looking for that final strategic investment of the year - check with your Accountant:
  • Upgrade your hardware (server, network, desktop) ... older hardware takes longer to do the job you need
  • Use multiple monitors to display more information at the one time to improve workflow ability
Schedule EOFY backup jobs – arrange for a dedicated storage device to ensure you have a snapshot of your end-of-year data for easy reference when required.

Licensing renewals or printing consumables could be purchased early, before the 30th June.

Is It Safe?

28/4/2014

 
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Please remind your family and friends to be alert - do not click on any suspicious links in email, particularly those requiring password or personal banking details!!

“Phishing”: (pronounced fishing) emails are used by fraudsters to trick people into revealing personal information such as bank account details. They then use this information for illegal purposes, such as transferring funds or purchasing goods. Phishing emails will look as though they come from a bank or other financial institution, and may include links to a convincing replica home page.

New website!

16/3/2014

 
Our Website has been given a new look! Now our customers can enjoy browsing our updated website with exciting new content and features. Please take a few moments to navigate through our updated website. 

Here's what you will enjoy:
  1. Solutions for a variety of business needs: network health, network monitoring, network audits, network security, network communications, small businesses and online services
  2. Variety of Products: Microsoft, Cisco, Trend Micro, StorageCraft, Exclaimer and many more!
  3. Our Blog: tips, tricks and topics of interest - great for a quick read
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